Facilities & Access
Getting Here
Situated in the heart of Builth Wells, on Castle Street, along the main High Street, within easy walking distance from the bus station. Wyeside is situated on the bank of the River Wye, an iconic Grade II listed building.
Parking - Wyeside itself only offers parking for disabled customers (by reservation only). However, parking is available at the Groe Car Park, which is a short walk from the Arts Centre. This is FREE after 6pm.
Access
Our aim at Wyeisde is to be a welcoming venue for everyone, including visitors with disabilities. Ensuring that every visit is an enjoyable experience.
All seats are available to book via our website. Due to our Grade II listed building visitors with individual needs will need to contact our Box Office to discuss your requirements previous to your visit. We have a lift with access to all floors, disabled toilets, wheelchair spaces in all our auditoriums. DISABLED PARKING is limited on our forecourt. So please call or email to reserve a space boxoffice@wyeside.co.uk
Admission
Opening Hours:
Tuesday – Friday 6:30pm - Late
Saturday - Sunday 4pm - 8:30pm
Closed Mondays
Cinema Ticket Prices
Adult £8 Child (16 under) £6
Family Ticket £20 (Max 4 including 1 adult)
Admission to the Gallery is free, with access to the exhibition and our crafty corner.
Please check the What’s On section for details of our cinema screening, live events, satellite live and workshops. Browse our foyer showcasing locals artisans and enjoy a refreshment!
Audio
GUIDE DOGS are welcome throughout the centre.
AUDIO description for the blind or visually impaired is available for most productions.
We also offer a wireless device for the HEARING/ IMPAIRED which amplifies the audio of all our screenings. This can be worn with or without hearing aids. This provides amplification via headphones on which you can adjust the volume (we provide headphones, but you are welcome to bring your own - 3.5mm jack headset). For the visually impaired these devices provide audio description (availability dependent on the film company. We advise calling ahead to confirm).
If you feel these screenings may hamper your enjoyment of the film, you may prefer to attend an alternative screening. Please ask a member of staff for more information.
Relaxed
Specifically designed for those who would appreciate a less formal cinema environment. Seats are not allocated, although wheelchair users have priority over the front row. Audience members have the freedom to leave their seats and move around. Increased noise levels are allowed, lights are left on low throughout and the film and sound reduced to avoid any anxiety.
The aim is to retain all the magic of the cinema but in a more relaxed environment.
Relaxed screenings are open to everyone but may benefit individuals with autism spectrum conditions, learning difficulties or sensory and communication difficulties or those who may benefit from a more relaxed environment. Visual aids are available for these showings.
Subtitled
We regularly show subtitled screenings at our cinema. The timing and frequency of these films depends on availability.
A transcription of the audio from a film, displayed at the bottom of the cinema screen, to benefit people who are hard of hearing. Along with the dialogue from the film, the subtitles include non-dialogue audio such as "(sighs)" or "(door creaks)".
Matinee
Our monthly matinee screening are open to all (subject to classification) and happen once a month on a Wednesdays at 11am during term time to co-inside with the local bus service. We serve free tea, coffee and biscuits. Enjoy the pleasure of the cinema mid afternoon, with a free complimentary cuppa and biscuit with friends.
All welcome!
Policy
Mobile devices MUST be switched off during all events and screenings.
ONLY Food & Drink purchased from Wyeside is permitted.
DO NOT put feet or jump on the seats.
BE QUIET during all events.
Recording of events is NOT permitted.
Abusive or threatening behaviour will NOT BE TOLERATED.
We reserve the right to REFUSE alcohol or tickets for certificated shows if adequate proof of age is not presented.
Management reserves the right to AMEND or CANCEL the advertised programme at any time.
LATECOMERS must wait until the interval before entry to a Live show.
If AN ISSUE arises please contact a member of staff immediately.
CHILDREN under the age of 12 must be accompanied by an adult (18+).